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Spurs Can't Do Customer Service For Toffee


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Read about this Everton fan (and far from the only one) who was shut out of a big chunk of last week's match at Spurs, and his quest for a refund:




If you found yourself in the same position and are getting nowhere, get in touch with the FSF and we'll help resolve your problems.

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FSF, on a more serious note. Did the final outcome have a happy ending? Let us know if you can.



As it was Spurs washed their hands of the problem and refused to refund Ian’s match ticket until the FSF intervened. At which point they pulled their finger out, liaised with Everton, and gave Ian the full cost of his ticket back.

“I was very impressed with the way Everton handled the complaint – they rang me on Tuesday, accepted the responsibility and apologised for the mistake. They also gave me a contact number for any other problems and promised a full refund,” explained Ian



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