This guy who bought an item from a different store to the one I work in just phoned complaining that it's not working. I told him he could get in contact with the company directly and they would pick it up from his house, fix it and deliver it back to him. He wasn't happy with that, he said 'Well, I want one now, and I wont be in when they deliver it'
How the hell does he know he wont be in?!
Anyway I need to make a phone call for him, which I would have done straight away but as he was rude to me on the phone he can wait for me to browse the forum. I hate people who think being rude is an acceptable way to get what they want.
Edit: In fairness, when I phoned him back he was much nicer, probably because I was doing what he wanted