patto Posted January 21 Report Share Posted January 21 Who think they have a decent broadband at the moment I have a basic sky it’s the worst I’ve ever had plus I hate them anyway. I’m unable to have full fibre or 5g so it’s just copper to the property the best I had in the past was Plusnet so any help would be appreciated. Quote Link to comment Share on other sites More sharing options...
MikeO Posted January 21 Report Share Posted January 21 1 hour ago, patto said: Who think they have a decent broadband at the moment I have a basic sky it’s the worst I’ve ever had plus I hate them anyway. I’m unable to have full fibre or 5g so it’s just copper to the property the best I had in the past was Plusnet so any help would be appreciated. Have the same Sky issues myself, keep meaning to get it changed but it's such a faff, particularly as Sky only allow you to cancel over the phone which I'm unable to do Gigaclear keep stuffing stuff through my letterbox but I've heard some people have a bad experience with them. Not much help to you unfortunately. Quote Link to comment Share on other sites More sharing options...
Matt Posted January 21 Report Share Posted January 21 I've switched to BT via EE and it's been very reliable so far. Just be aware that the speeds etc don't really matter, a full household can comfortably run on 35-40mbps. Quote Link to comment Share on other sites More sharing options...
patto Posted January 21 Author Report Share Posted January 21 21 minutes ago, MikeO said: Have the same Sky issues myself, keep meaning to get it changed but it's such a faff, particularly as Sky only allow you to cancel over the phone which I'm unable to do Gigaclear keep stuffing stuff through my letterbox but I've heard some people have a bad experience with them. Not much help to you unfortunately. Thanks MikeO I’ll probably go back to Plusnet I think I can cancel on line I’ve still got 6 weeks to sort it. Quote Link to comment Share on other sites More sharing options...
Matt Posted January 21 Report Share Posted January 21 7 minutes ago, patto said: Thanks MikeO I’ll probably go back to Plusnet I think I can cancel on line I’ve still got 6 weeks to sort it. Maybe try uSwitch? My sister swears by it and she's incredibly froogle (financial law grad). Quote Link to comment Share on other sites More sharing options...
patto Posted January 21 Author Report Share Posted January 21 23 minutes ago, Matt said: I've switched to BT via EE and it's been very reliable so far. Just be aware that the speeds etc don't really matter, a full household can comfortably run on 35-40mbps. I’m not sure you can get them numbers through copper I’ve been told you can only get about 17/18 download and 6/7 upload but as you say it’s enough for me I mainly use YouTube Quote Link to comment Share on other sites More sharing options...
Matt Posted January 21 Report Share Posted January 21 28 minutes ago, patto said: I’m not sure you can get them numbers through copper I’ve been told you can only get about 17/18 download and 6/7 upload but as you say it’s enough for me I mainly use YouTube I had 40 down my copper wires before I was offered fibre optics. I was able to stream 4k movies for my daughter whilst having an HD video call with people around Europe for work. https://www.boxbroadband.co.uk/what-broadband-speed-do-i-need/ Have a look at that to give you an idea. Pretty sure uSwitch needs your postcode to check the Internet offers so you shouldn't be shown anything that won't work for your street. Copper can apparently cope with speeds up to 250mpbs so you should be able to get a really good deal since you don't need the bandwidth. Quote Link to comment Share on other sites More sharing options...
patto Posted January 21 Author Report Share Posted January 21 3 minutes ago, Matt said: I had 40 down my copper wires before I was offered fibre optics. I was able to stream 4k movies for my daughter whilst having an HD video call with people around Europe for work. https://www.boxbroadband.co.uk/what-broadband-speed-do-i-need/ Have a look at that to give you an idea. Pretty sure uSwitch needs your postcode to check the Internet offers so you shouldn't be shown anything that won't work for your street. Copper can apparently cope with speeds up to 250mpbs so you should be able to get a really good deal since you don't need the bandwidth. Thanks Matt I’ll have a look later just off to pick my daughter up Matt 1 Quote Link to comment Share on other sites More sharing options...
Gwlad Posted January 22 Report Share Posted January 22 On 21/01/2024 at 13:12, MikeO said: Have the same Sky issues myself, keep meaning to get it changed but it's such a faff, particularly as Sky only allow you to cancel over the phone which I'm unable to do Gigaclear keep stuffing stuff through my letterbox but I've heard some people have a bad experience with them. Not much help to you unfortunately. Discriminatory, surely? Quote Link to comment Share on other sites More sharing options...
MikeO Posted January 22 Report Share Posted January 22 26 minutes ago, Gwlad said: Discriminatory, surely? Its a nightmare, I get it all the time in varying degrees. Banks demand I speak to them in person to get anything done, and when I explain and suggest somebody speaks on my behalf they say that's not allowed KinL, Romey 1878 and Gwlad 1 2 Quote Link to comment Share on other sites More sharing options...
KinL Posted January 22 Report Share Posted January 22 On 21/01/2024 at 13:53, patto said: I’m not sure you can get them numbers through copper I’ve been told you can only get about 17/18 download and 6/7 upload but as you say it’s enough for me I mainly use YouTube My line is still on copper and I average around 32-34Mbps. I was with Plusnet for years until switching to BT. IMO the customer service with both is hard to beat. patto 1 Quote Link to comment Share on other sites More sharing options...
patto Posted January 23 Author Report Share Posted January 23 18 hours ago, KinL said: My line is still on copper and I average around 32-34Mbps. I was with Plusnet for years until switching to BT. IMO the customer service with both is hard to beat. Why did you leave Plusnet they are both the same company aren’t they ? Quote Link to comment Share on other sites More sharing options...
KinL Posted January 23 Report Share Posted January 23 4 hours ago, patto said: Why did you leave Plusnet they are both the same company aren’t they ? Yes, they are patto, a cheaper deal with BT was the only reason. Quote Link to comment Share on other sites More sharing options...
patto Posted January 23 Author Report Share Posted January 23 8 minutes ago, KinL said: Yes, they are patto, a cheaper deal with BT was the only reason. Nice 1 KinL 1 Quote Link to comment Share on other sites More sharing options...
Palfy Posted January 23 Report Share Posted January 23 I live in a small market town, and have fibre optics it’s run into the house in the air off wooden telephone poles. I live in a country lane with no footpath and a year or so ago Gigaclear under licence from the government laid underground optic fibre cables in the road, it was huge disruption and a pain for 2-3 weeks, the when they were finished they were trying to sell connections, I still had 18 months to run on contract with BT which would have cost hundreds to get out of, Gigaclear no my situation yet still hassle me to sign up which is pissing me off. I started to be rude in a hope they would take me off their list of potential clients, has it worked has it fuck. Matt 1 Quote Link to comment Share on other sites More sharing options...
patto Posted January 23 Author Report Share Posted January 23 38 minutes ago, Palfy said: I live in a small market town, and have fibre optics it’s run into the house in the air off wooden telephone poles. I live in a country lane with no footpath and a year or so ago Gigaclear under licence from the government laid underground optic fibre cables in the road, it was huge disruption and a pain for 2-3 weeks, the when they were finished they were trying to sell connections, I still had 18 months to run on contract with BT which would have cost hundreds to get out of, Gigaclear no my situation yet still hassle me to sign up which is pissing me off. I started to be rude in a hope they would take me off their list of potential clients, has it worked has it fuck. Must be frustrating that Quote Link to comment Share on other sites More sharing options...
Gwlad Posted January 23 Report Share Posted January 23 2 hours ago, Palfy said: I started to be rude in a hope they would take me off their list of potential clients, has it worked has it fuck. Sympathise there. Having the same with an estate estate which I have never contacted. Hide of a fooking rhinosceros. Palfy 1 Quote Link to comment Share on other sites More sharing options...
Matt Posted January 25 Report Share Posted January 25 On 23/01/2024 at 22:02, Palfy said: I live in a small market town, and have fibre optics it’s run into the house in the air off wooden telephone poles. I live in a country lane with no footpath and a year or so ago Gigaclear under licence from the government laid underground optic fibre cables in the road, it was huge disruption and a pain for 2-3 weeks, the when they were finished they were trying to sell connections, I still had 18 months to run on contract with BT which would have cost hundreds to get out of, Gigaclear no my situation yet still hassle me to sign up which is pissing me off. I started to be rude in a hope they would take me off their list of potential clients, has it worked has it fuck. Just threaten them with legal action, you don't actually need to follow through. Alternatively, I found ranting at companies on social media is sadly quite effective Palfy 1 Quote Link to comment Share on other sites More sharing options...
Palfy Posted January 25 Report Share Posted January 25 5 hours ago, Matt said: Just threaten them with legal action, you don't actually need to follow through. Alternatively, I found ranting at companies on social media is sadly quite effective But enjoyable Quote Link to comment Share on other sites More sharing options...
patto Posted March 13 Author Report Share Posted March 13 Well I chose three 4G home broadband I think I've made a mistake already.....I do have the option to send it back but I'm sure there will be a charge but there's no information on the website. Quote Link to comment Share on other sites More sharing options...
Matt Posted March 13 Report Share Posted March 13 1 hour ago, patto said: Well I chose three 4G home broadband I think I've made a mistake already.....I do have the option to send it back but I'm sure there will be a charge but there's no information on the website. If its within 14 days you're well within your rights to cancel without penalty Edit: 30 apparently https://www.three.co.uk/support/switching/leave-three Quote Link to comment Share on other sites More sharing options...
Palfy Posted March 13 Report Share Posted March 13 3 hours ago, patto said: Well I chose three 4G home broadband I think I've made a mistake already.....I do have the option to send it back but I'm sure there will be a charge but there's no information on the website. It can be a minefield with some of these fuckers, I would ring up to cancel and see what they come back with. Quote Link to comment Share on other sites More sharing options...
Matt Posted March 14 Report Share Posted March 14 10 hours ago, Palfy said: It can be a minefield with some of these fuckers, I would ring up to cancel and see what they come back with. They can be. Just need to start the conversation with "I know you have to try and convince me to stay but I'm not interested. So can we please not do the counter offers etc." MikeO and Palfy 2 Quote Link to comment Share on other sites More sharing options...
patto Posted March 15 Author Report Share Posted March 15 Went on line this morning and cancelled they said I have to take it to a DPD depot to send it back so it’s up to DPD to send me a label to post it. they send me an email with the address and I have to print it and provide packing for it. if I had gone the 3 store I could just hand it in so much easier. Matt 1 Quote Link to comment Share on other sites More sharing options...
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