Freezer filled to bursting point, son pulls out a draw to try to retrieve something...but it's stuck, plainly something has shifted and is catching on another shelf. So what to do? A rational person would stick their hand in to find the offending pack and ease it out of the way. Son, not being rational, decides to use the brute force approach and tugs on the draw with all his might....bang! Glass shelf disintigrates into a gazillion pieces
Bodged a temporary fix so it's still functioning happily, new glass arriving Friday.